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Shipping & Returns

We provide fast shipping to worldwide. Generally delivery time is about 5-7 business days. Orders will be shipped out within 24hours once your order has been shipped, our customer service will send mail with tracking numbers to you. If you do not get any info about your order, please feel free to contact our customer service. We will check it.

Redemption guarantee

We are committed to your full satisfaction. All the items ordered here are close to the word here "What you see on our website are what you get in 7days". Before you enjoy simple exchange & return policy, you must contact us with returning shipping address before sending the items back. All items sent back to us must be in their original condition, i. Not worn, changed or washed when all tags are installed.
All ordered items are the right items you choose here. We promise you from the right order package. So if back right items for a refund: all returned items are subject to a 25% warehouse refill fee. Shipping and handling fees are non-refundable.
We do not cover the shipping cost of the returns or exchanges of the right order package, you are responsible for the shipping and handling costs. In addition, we recommend you to add tracking and insurance for your own protection as we can not be responsible for lost shipments.
All returned goods should be sent to the shipping address we will email you after you get our feedback here!

Stock exchanges

We accept exchange for a different size or color within 7 days of the original order dispatch date. Please contact us with your order ID and one of our team members will help you. If you want to exchange items to a different style, you would need to return your items for a refund * (as return policy) and place a new order for the style you prefer.
You must contact us before sending the items back. All items sent back to us must be in their original condition, i. Not worn, changed or washed when all tags are installed. Worn or dirty items are returned back to you.
We do not cover the shipping cost of exchange, you are responsible for the return postage and for the exchange and shipping costs of the exchanged items back to you. We recommend you to add tracking and insurance if you send items to your own protection as we can not be responsible for lost shipments. Shipping and handling fees are non-refundable. All returned items are subject to a 95% storage charge. Shipping and handling fees are non-refundable.

Right of withdrawal

If you want to cancel your order, please contact our customer service after you order within 6 hours before item will not delivery. So sorry that we can not cancel order when they ship out. Thank you for your comprehension. If you insist to cancel your order, please notice our return policy. 15% non-refundable credit card will be deducted from the credit amount.
Attention:
1>. All exchange or return products, must keep their original condition, not worn, changed or washed, with all tags attached.
2>. You must contact us customer service within 3days when you receive your item.
Hope we can understand each other. Any questions please email us; We take care of all matters and work together with you to resolve it.
Kind message: If you have not received your 10-digit tracking number within 3 days after you place your order, your email server may have seen it as spam. In this case, please contact us for assistance with order tracking.
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